Introduction

This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website and use our services. By accessing or using our website, you agree to the terms outlined in this policy.

We are committed to safeguarding your privacy and ensuring that your personal information is handled in a safe and responsible manner.

Information We Collect

We may collect the following types of information:

Personal Information

• Full name
• Email address
• Phone number
• Company name
• Any information you provide through forms (e.g., consultation requests, assessments)

Non-Personal Information

• Browser type and version
• IP address
• Device information
• Pages visited and time spent on the website
• Cookies and usage data

How We Use Your Information

We use the collected information for purposes including:

• Responding to inquiries and requests
• Scheduling consultations and assessments
• Providing and improving our services
• Personalizing user experience
• Sending important updates or communications
• Analyzing website performance and usage
• Ensuring security and preventing fraud

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience.

Cookies help us:

• Understand user behavior
• Improve website functionality
• Remember user preferences
• Analyze traffic and performance

You can choose to disable cookies through your browser settings, though some parts of the website may not function properly.

Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

We may share your information only in the following cases:

• With trusted service providers who assist in operating our website or services
• When required by law or legal processes
• To protect our rights, property, or safety
• With your consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have rights regarding your personal data, including:

• The right to access the information we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your data
• The right to withdraw consent at any time
• The right to request information about how your data is used

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies separately.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the website after changes constitutes acceptance of the revised policy.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us:

• +1-(336)-727-3373
• Info@valensolutions.net
• 500 W 5th St. Suite 800, PMB 1074 Winston-Salem, NC 27101