Services

Technology Services Built Around People, Process, and Execution

Valen Solutions supports technology initiatives through a flexible mix of staffing, field services, project delivery, workplace technology support, procurement, vendor coordination, and operational support. Whether you need one resource, a project team, or ongoing coordination, Valen helps move the work forward.

Service 01

Staffing & Resource Solutions

Qualified IT talent for contract, contract-to-hire, direct placement, and project-based support.

What's included

  • IT staff augmentation
  • Contract, contract-to-hire, and direct placement
  • Project-based resources
  • Help desk and desktop support staffing
  • Network, cloud, and Microsoft 365 roles
  • Cybersecurity support roles
  • IT project coordinators
  • Candidate screening and resume submittal
  • Subcontractor coordination and workforce delivery

Service 02

Field Services

Onsite technical support for devices, users, installations, site visits, and multi-location environments.

What's included

  • Onsite IT support and smart hands
  • Desktop and laptop deployments
  • Printer, scanner, and peripheral support
  • Site surveys and installations
  • Break/fix and multi-site rollout support
  • Device refresh and hardware setup
  • End-user support and local dispatch coverage

Service 03

Project Delivery

Support for deployments, migrations, modernization efforts, documentation, and technical rollouts.

What's included

  • Device refresh and endpoint deployment projects
  • Microsoft 365, Entra ID, and Intune projects
  • SharePoint and collaboration projects
  • Cloud and infrastructure migrations
  • Application deployment and technical rollouts
  • Project coordination and documentation
  • User readiness, go-live, and handoff support

Service 04

Workplace Technology Support

Support for the everyday tools teams rely on — Microsoft 365, Teams, SharePoint, OneDrive, Entra ID, Intune, devices, and access.

What's included

  • Microsoft 365 administration support
  • Teams, SharePoint, and OneDrive support
  • Entra ID / Azure AD identity and access support
  • Intune and endpoint management
  • User onboarding and offboarding
  • Device setup and provisioning
  • Security and compliance-focused configuration
  • Documentation and user adoption support

Service 05

Procurement & Vendor Management

Hardware, software, licensing, sourcing, and partner-backed fulfillment with coordinated vendor management.

What's included

  • Hardware sourcing and device lifecycle planning
  • Software licensing and renewal support
  • Quote support and purchasing coordination
  • Distributor and supplier coordination
  • Partner-backed fulfillment
  • Vendor coordination across the buying process

Service 06

Operational Support

Coordination, documentation, reporting, knowledge management, and steady follow-through that keeps IT work moving.

What's included

  • IT operations coordination
  • Ticket and service workflow support
  • Documentation and knowledge base development
  • Stakeholder updates and reporting
  • SLA and service reporting
  • Vendor follow-up and issue tracking
  • Process improvement and service coordination
  • Technical account support

Need a scoped engagement?

Tell us about your environment, locations, and timelines. We'll come back with a clear delivery plan.